When it comes to looking for a vendor, there is no specific formula you can follow. After all, not all businesses are the same and there’s no one-size-fits-all solution. The type of accounting software you are looking for may not be the same as what your competitors are using. Thus, you need to choose a software that meets your specific needs.

However, there are still common factors to be considered. Key factors when it comes to choosing software vendors are outlined below. Consider referring into this list so you know what to look for when conducting interviews or reviewing quotations. Remember to consider about two to three vendors so you can compare their services and see which of them best fits for your business needs.

Reviews and Feedback

The Internet is one of the best and easiest ways to look for vendor reviews. From social media accounts to website, you can scour the Internet to find information about a potential vendor. For example, you can look into their social media accounts to see reviews from previous clients or check their website to learn more about their business. Look for vendors that have sincere reviews from actual client to get a better understanding whether they are trustworthy or not. Make sure the accounts of people giving reviews are actual people and not from dummy profiles.  



If you are running a startup business, one of the key deciding factors you may have is the price of the accounting software. Companies that are focused on managing your finances, competitively priced vendors may be an attractive option. But keep in mind that affordable does not automatically mean that you get the best value for money. If the price compromises the quality of the software, you may incur extra costs in the long run. You could even risk damaging your business reputation not just to your clients but employees as well.



Another key factor to be considered for choosing vendors for your accounting system. They should be able to support not just during the product purchase but even as you are already using the product. If you need support to fix some problems, their customer service should still be within reach. Make sure your vendor delivers their promises on time and as described. Experienced vendors are usually dependable since they have already serviced numerous business and have enough resources in place to ensure they can meet client’s needs. They are available for assistance in the event anything goes wrong with product. Thus, don’t just close the communication with the vendor once you get the software. It’s best to continue communicating and maintain professional relationship.  


Industry knowledge

Aside from reasons mentioned above, kook for experienced vendors for their stability. This is especially important if you are planning to get a long-term contract with a vendor or they are the only vendor that works best for the needs of your business. You want to check the vendor’s credit history to know if they can support your business and are financially stable.



The technology used in accounting software innovates every now and then. You want to choose a vendor that updates their product based on the changing needs of their clients. Remember that the main goal of getting a software is to automate your records and make operations as smooth going as possible. It should also be easy to use for your accounting staff’s benefits. This way, you will need less time to train them and explain to them how to use the new accounting software.


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